god77 Platform Privacy Notice
This page describes what we collect when you use god77 and how we keep that data protected. When you create an account, deposit funds, or play live blackjack, we gather personal information—your email, phone number, legal name, ID details, and transaction history. We use this data to verify your identity, process payments, detect fraud, and provide customer support. We never sell your data to marketers, and we encrypt everything in transit and at rest.
Our servers may sit outside your jurisdiction, but we apply data-protection standards consistently across all storage and access. We use third-party payment processors (for DANA, e-wallet, mobile banking, local payment, and bank transfers) and live-dealer partners, and we explain how each one handles your information. You have the right to access, correct, or delete your data—contact our support team anytime.
We take data protection seriously because your trust is the foundation of the god77 platform. This policy explains our practices in clear language, without legal jargon.
What Data We Collect on god77
We collect different data depending on what you do on our platform. When you sign up, we ask for your email address and a password. When you verify your identity (KYC), we collect your legal name, national ID number, and residential address. We verify these details against government records to confirm you are who you say you are.
When you deposit, we collect transaction details—the amount, date, time, and payment method. Our payment processors (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank—mobile banking, local payment, online payment, e-wallet) provide us with confirmation that the transaction succeeded, but they don't share your full card or account details with us. When you play, we log every bet and result for game integrity and fraud detection. When you contact support, we keep copies of your messages so we can resolve issues and review service quality.
Optional data: If you provide a phone number, we use it for two-factor authentication (2FA) and account recovery. If you enable email notifications, we store your preference. We do not collect cookies beyond what's needed to keep you logged in and remember your language setting.
- Identity data
- Legal name, ID number, address — collected once during KYC verification and used to prevent fraud and money laundering.
- Contact data
- Email address and phone number — used for account access, password resets, and optional notifications.
- Transaction data
- All deposits, withdrawals, and game activity — logged for audit, compliance, and dispute resolution.
- Technical data
- IP address, device type, browser version — collected to detect fraud and unusual access patterns.
How We Use Your Data on god77
We use your data for five main purposes. First, identity verification—we compare your submitted ID details against government records to confirm you are not a minor and you're not on any fraud or sanctions list. Second, payment processing—we need your details to deposit and withdraw funds through your chosen payment method.
Third, fraud detection—we analyze transaction patterns to spot suspicious activity (unusual withdrawal amounts, rapid repeated deposits from different accounts, login from unfamiliar locations). If we suspect fraud, we may freeze your account temporarily and contact you to verify. Fourth, customer support—we use your transaction history and account notes to resolve disputes, answer questions about withdrawn funds, or explain game rules.
Fifth, legal compliance—we're required by law in jurisdictions where we operate to keep transaction records for a set period (typically five to seven years) for anti-money-laundering and tax purposes. We retain this data even after you close your account, but we do not use it for any purpose beyond legal obligation.
We do not use your data for marketing without your consent. We never send unsolicited promotional emails or SMS. We do not sell your email address or phone number to third parties. We do not share your ID number or address with anyone except payment providers and compliance authorities (when required by law).
Third Parties and Data Sharing on god77
We work with several third-party service providers who handle aspects of your data. Payment processors (mobile banking gateways, local payment, online payment, e-wallet, mobile banking, local payment, and banks like online payment, e-wallet, mobile banking, local payment) receive transaction information when you deposit or withdraw. These providers have their own privacy policies and security standards—they are responsible for protecting your payment details.
Live-dealer studios (MSC, Pragmatic Live, and others) receive your account ID and game history when you play their tables. They use this to stream the right game variant to you and to verify you're not on their fraud list. They do not receive your email, phone, or ID number. Our customer support team may access your full account data to resolve issues, but only when necessary and only for the duration of resolving your request.
We may disclose your data to legal authorities if we're required by law—for example, if we receive a court order or a request from the tax authority in a jurisdiction where we operate. We will comply with such requests unless we believe they're improper. We do not proactively report your transactions to authorities; we only comply with specific legal requests.
Data sharing on god77 — key points
- Payment processors receive transaction data; they manage payment security
- Live-dealer partners receive only your account ID and game history, not personal details
- We do not sell your data to advertisers or data brokers
- We comply with legal requests from authorities only when properly issued
- All third parties sign data-protection agreements with us
How Long We Keep Your Data
We retain different data for different periods. Identity data (your legal name, ID number, address) is kept for the lifetime of your account plus five years after closure—this is required by anti-money-laundering law. Transaction records (deposits, withdrawals, bets, wins) are kept for seven years after your account closes, per tax and compliance regulations in our operating jurisdictions.
Contact data (email, phone number) is deleted immediately when you request account closure, unless we're required to retain it for legal reasons. Support tickets and message logs are kept for two years then deleted. Technical data (IP addresses, login history) is kept for one year then automatically purged.
If you request data deletion before account closure, we'll delete all non-essential data immediately (email, phone, support messages). We cannot delete transaction records while your account is active because we need them to process withdrawals and detect fraud. Once you close your account, transaction data is anonymized (your name and ID are removed) after the legal retention period expires.
Your Rights Regarding Data on god77
You have several rights over your data. You can request access—contact our support team and we'll provide a copy of everything we hold about you in a standard format. You can request corrections—if your address is wrong or your phone number is outdated, update it in Account Settings or ask us to correct it. You can request deletion—we'll delete non-essential data anytime, and we'll anonymize transaction records after the legal retention period.
You can opt out of optional communications—disable email notifications anytime in Account Settings. You cannot opt out of essential communications (password reset confirmations, withdrawal notifications, fraud alerts) because these are necessary to keep your account secure. You can request that we not use your data for a specific purpose—for example, you can ask us not to use your email for marketing (though we don't do this anyway).
If you believe we've mishandled your data, you can file a complaint with us first. Contact our support team with details of your concern. If you're not satisfied with our response, you may have the right to file a complaint with the data-protection authority in your jurisdiction. Different countries have different data-protection laws, so your rights may vary depending on where you live.
How We Protect Your Data on god77
We encrypt all data in transit using HTTPS (Secure Hypertext Transfer Protocol). When you log in, deposit, or withdraw, the connection is encrypted so no one eavesdropping on your network can see your password or payment details. We encrypt data at rest in our database using industry-standard encryption algorithms. Only authorized staff can decrypt this data, and access is logged and monitored.
We enforce strong passwords and two-factor authentication (2FA) to prevent unauthorized access. We conduct regular security audits and penetration tests to find and fix vulnerabilities. We maintain firewall rules, intrusion detection systems, and automated alerts for suspicious access patterns. If we detect a data breach, we will notify affected users within a reasonable timeframe.
We store payment card details through secure third-party processors (PCI-compliant services) and never store full card numbers ourselves. Our servers are located in data centers with physical security (locked cabinets, surveillance, access controls). We do not store payment details from online payment, e-wallet, mobile banking, or local payment—your payment app handles that directly.
Cookies and Tracking on god77
We use cookies minimally. Our authentication cookie keeps you logged in so you don't need to enter your password every time you refresh the page. Our language-preference cookie remembers whether you prefer English or another language. These are essential cookies—the platform cannot function without them.
We do not use tracking cookies to follow your browsing across the internet. We do not use Google Analytics or other third-party analytics services that track individual users. We do not use retargeting ads to follow you on other websites. Our analytics count aggregate usage (how many people played blackjack this hour) but do not track individual users across sessions.
You can disable cookies in your browser settings, but this will log you out and you won't be able to stay logged in to god77. We cannot disable authentication cookies because they're essential to platform function.
Contacting Us About Privacy
If you have questions about this privacy policy, want to exercise your data rights, or believe we've mishandled your information, contact our support team. Include "Privacy Request" in the subject line of your message. We will respond within five business days with next steps.
We are based in a jurisdiction that permits online gaming. Our legal entity is registered and operates under applicable law in that jurisdiction. This privacy policy applies to all users of the god77 platform, regardless of where they access it from. If you access god77 from a jurisdiction where online gaming is prohibited, you do so at your own legal risk—we cannot advise on local law or provide legal support.
We may update this privacy policy anytime to reflect changes in our practices or applicable law. We'll announce major changes on our platform and give you a chance to review the new policy. Continued use of god77 after a policy change means you accept the new terms. If you disagree with a new policy, you can close your account and request data deletion.